VPN into Cliff Campus network is down

Incident Report for SBCC IT

Resolved

This incident has been resolved.

Posted Apr 15, 2024 - 09:02 PDT

Update

We are continuing to investigate this issue. In the meantime, we recommend using VDI to remotely access network resources: https://sbcc.edu/it/vdi.php

Posted Apr 12, 2024 - 16:53 PDT

Investigating

Our fix did not have the expected result. We are continuing to investigate the problem.

Posted Apr 12, 2024 - 12:26 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 12, 2024 - 11:51 PDT

Investigating

We are currently investigating an issue with the Virtual Private Network (VPN) connection into the campus. At this time the VPN is not allowing users to connect. Our IT team is working on the problem. In the meantime, we recommend using VDI to remotely access network resources: https://sbcc.edu/it/vdi.php

Posted Apr 12, 2024 - 10:38 PDT

This incident affected: Campus Network Connectivity (Cliff Campus).