SBCC IT Status
All Systems Operational

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Banner ? Operational
90 days ago
98.61 % uptime
Today
Banner Jobs ? Operational
90 days ago
100.0 % uptime
Today
Banner PROD ? Operational
90 days ago
100.0 % uptime
Today
Argos Reporting ? Operational
90 days ago
100.0 % uptime
Today
Banner TEST ? Operational
90 days ago
94.45 % uptime
Today
Argos ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Transact & CampusCard System ? Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity ? Operational
90 days ago
99.98 % uptime
Today
Cliff Campus ? Operational
90 days ago
99.97 % uptime
Today
Wake Campus ? Operational
90 days ago
99.99 % uptime
Today
Schott Campus ? Operational
90 days ago
99.99 % uptime
Today
Cosmetology Academy ? Operational
90 days ago
99.95 % uptime
Today
Campus Portal (Pipeline) ? Operational
90 days ago
99.9 % uptime
Today
Campus Telephony ? Operational
90 days ago
99.47 % uptime
Today
Cliff Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Wake Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones ? Operational
90 days ago
97.88 % uptime
Today
Remote Phones ? Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) ? Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) ? Operational
Google Docs Operational
Google Slides Operational
Google Sheets Operational
Google Drive Operational
Google Hangouts Operational
Gmail Operational
SBCC Internal Applications ? Operational
90 days ago
99.65 % uptime
Today
Softdocs Etrieve ? Operational
90 days ago
99.97 % uptime
Today
Starfish ? Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Infrastructure (VDI) ? Operational
90 days ago
99.95 % uptime
Today
Zoom (status.zoom.us) ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications ? Operational
90 days ago
100.0 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
25Live ? Operational
90 days ago
100.0 % uptime
Today
Single Sign On ? Operational
90 days ago
100.0 % uptime
Today
SBCC Website (www.sbcc.edu) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024
Completed - The scheduled maintenance has been completed.
Mar 28, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 18:00 PDT
Update - The Cosmetology Academy site will also be receiving maintenance during this time. There will be intermittent interruptions to the internet connection during the maintenance window.
Mar 28, 14:48 PDT
Scheduled - We will be performing additional upgrades to the internet firewalls at Wake and Schott campuses. There will be intermittent interruptions to the internet connection during the maintenance window.
Mar 27, 11:37 PDT
Resolved - This incident has been resolved.
Mar 28, 10:28 PDT
Investigating - We are currently investigating an issue that is preventing some users from logging into the Pipeline portal again today. So far it has only impacted a few users.
Mar 21, 10:03 PDT
Resolved - This incident has been resolved.
Mar 28, 10:27 PDT
Investigating - The internet connection at the Cosmetology Academy campus is currently down. This also impacts the Cosmetology Academy's ability to connect to the other campuses in the district. We have dispatched technical staff to the location to investigate.
Mar 28, 09:30 PDT
Mar 27, 2024
Completed - The scheduled maintenance has been completed.
Mar 27, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 17:00 PDT
Scheduled - We will be performing upgrades to the internet firewalls at Cliff (main) and Cosmetology campuses. There will be intermittent interruptions to the internet connection during the maintenance window.
Mar 22, 15:09 PDT
Completed - The scheduled maintenance has been completed.
Mar 27, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 00:00 PDT
Scheduled - Zoom will be undergoing maintenance during this time. Meetings may not be available.
Mar 26, 14:00 PDT
Mar 26, 2024
Completed - The scheduled maintenance has been completed.
Mar 26, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 16:00 PDT
Scheduled - We will be performing upgrades to the internet firewalls at Wake and Schott campuses. There will be intermittent interruptions to the internet connection during the maintenance window.
Mar 22, 15:07 PDT
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024
Mar 20, 2024
Resolved - This incident has been resolved.
Mar 20, 17:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 12:46 PDT
Investigating - We are currently investigating an issue that is preventing some users from logging into the Pipeline portal.
Mar 20, 10:29 PDT
Mar 19, 2024
Resolved - Banner TEST is now operational again.
Mar 19, 09:51 PDT
Investigating - We are currently investigating an outage with our Banner TEST environment. Banner PROD, UPGR, and DEVL all remain accessible during this outage.
Mar 14, 10:10 PDT
Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.