Monitoring - A fix has been implemented by the vendor and we are monitoring the results.
Dec 01, 2025 - 12:45 PST
Investigating - Twilio, the service used to send SMS One-Time Passcodes (OTP) to cell phones is reporting a possible delay in delivery. Two-factor authentication codes may take several minutes to be delivered. You can monitor their issue here: https://status.twilio.com.
In the meantime, we recommend that you switch from SMS/Text codes to Google Authenticator to avoid this problem in the future. Google Authenticator app does not need internet/cellular connectivity to receive codes. Instructions for enrolling in Authenticator are here: https://sbcc.edu/2FA/
Dec 01, 2025 - 09:56 PST
Update - General Banner, Student, Financial Aid, Finance, Faculty/advisor, and Registration are now operational. Banner Access Manager is still having issues and IT is investigating.
Dec 01, 2025 - 08:33 PST
Investigating - We are currently experiencing an issue Banner PROD pages being unavailable to users at this time. Information Technology is investigating the situation and working to implement a resolution. Please subscribe to this notice for further updates. Thank you for your patience.
Dec 01, 2025 - 07:12 PST
This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.
SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.
Single Sign On Login
?
Degraded Performance
90 days ago
100.0
% uptime
Today
Banner
?
Partial Outage
90 days ago
99.51
% uptime
Today
Banner Jobs
?
Operational
90 days ago
100.0
% uptime
Today
Banner PROD
?
Partial Outage
90 days ago
97.57
% uptime
Today
Argos Reporting
?
Operational
90 days ago
100.0
% uptime
Today
Banner TEST
?
Operational
90 days ago
100.0
% uptime
Today
Banner Workflow
?
Operational
90 days ago
100.0
% uptime
Today
Argos
?
Operational
90 days ago
100.0
% uptime
Today
Blackboard Transact & CampusCard System
?
Operational
All sites are online and we have verified that all centralized services are running as expected. Please reach out to our support team if you are experiencing issues."
Nov 18, 11:52 PST
Monitoring -
Cloudflare Global Network experiencing issues. This could be affecting many systems in the world, but specifically this is causing issue with Softdocs products. https://status.softdocs.com/
Nov 18, 07:35 PST