SBCC IT Status

All Systems Operational

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Uptime over the past 90 days. View historical uptime.
Single Sign On Login ? Operational
90 days ago
100.0 % uptime
Today
Banner ? Operational
90 days ago
99.72 % uptime
Today
Banner Jobs ? Operational
90 days ago
100.0 % uptime
Today
Banner PROD ? Operational
90 days ago
98.62 % uptime
Today
Argos Reporting ? Operational
90 days ago
100.0 % uptime
Today
Banner TEST ? Operational
90 days ago
99.99 % uptime
Today
Banner Workflow ? Operational
90 days ago
100.0 % uptime
Today
Argos ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Transact & CampusCard System ? Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity ? Operational
90 days ago
99.77 % uptime
Today
Cliff Campus ? Operational
90 days ago
99.94 % uptime
Today
Wake Campus ? Operational
90 days ago
98.96 % uptime
Today
Schott Campus ? Operational
90 days ago
99.98 % uptime
Today
Cosmetology Academy ? Operational
90 days ago
99.98 % uptime
Today
VPN ? Operational
90 days ago
100.0 % uptime
Today
Campus Portal (MySBCC) ? Operational
90 days ago
100.0 % uptime
Today
Campus Telephony ? Operational
90 days ago
100.0 % uptime
Today
Cliff Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Wake Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Remote Phones ? Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) ? Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) ? Operational
Google Docs Operational
Google Sheets Operational
Google Drive Operational
Gmail Operational
SBCC Internal Applications ? Operational
90 days ago
99.99 % uptime
Today
Softdocs Etrieve ? Operational
90 days ago
100.0 % uptime
Today
Starfish ? Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Infrastructure (VDI) ? Operational
90 days ago
99.83 % uptime
Today
Zoom (status.zoom.us) ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications ? Operational
90 days ago
100.0 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
25Live ? Operational
90 days ago
100.0 % uptime
Today
Single Sign On ? Operational
90 days ago
100.0 % uptime
Today
Other vendor provided application(s) ? Operational
SBCC Website (www.sbcc.edu) ? Operational
90 days ago
100.0 % uptime
Today
SBCC Help Center [Jira] (jira-software.status.atlassian.com) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 17, 2025

No incidents reported today.

Oct 16, 2025
Planned power outage on Cliff campus West
Completed - The scheduled maintenance has been completed.
Oct 16, 05:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 21:00 PDT
Scheduled - There will be a Southern California Edison (SCE) planned power outage on SBCC’s West Cliff Campus from 9 p.m. on Wednesday, October 15 to 5 a.m. on Thursday, October 16. Due to this power outage, SBCC’s West Cliff Campus will close at 8:30 p.m. on October 15.
Oct 15, 14:49 PDT
Oct 15, 2025
WiFi Outage on Cliff Campus in Library and LRC
Resolved - The WiFi outage in the Library and Learning Resource Center have been resolved. Please contact the IT Support Desk if you run into any further problems with WiFi access. The contact information for the IT Support Desk can be found at: https://www.sbcc.edu/it/helpdesk.php. Thank you for your patience!
Oct 15, 14:50 PDT
Investigating - Users are reporting a WiFi outage in the Library and Learning Resource Center. Information Technology is investigating the situation. Please refer to the SBCC IT Status Page for updates; https://status.sbcc.edu. Thank you for your patience!
Oct 15, 13:57 PDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025
Banner PROD issues
Resolved - This incident has been resolved.
Oct 6, 14:37 PDT
Investigating - We are currently investigating an issue with PROD Banner applications not working and/or not allowing users to log in. Banner Self-Service appears to be working normally.
Oct 6, 14:12 PDT
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
VDI Outage for Student and Employee Desktops
Resolved - This incident has been resolved.
Oct 3, 14:29 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 13:56 PDT
Update - Student Desktops are still available; however, the login time for the Student desktops may take longer than expected. Please be patient when logging into the Student Desktop.

Employees needing a remote VDI desktop should use the "Student Desktop" instead of the "Employee Desktop".

We are continuing to investigate this issue.
Oct 3, 10:21 PDT
Investigating - We are currently investigating an issue with Employee and Student desktops failing to load. Our team is troubleshooting the issue.

Student Desktops are still available; however, the login time for the Student desktops may take longer than expected. Please be patient when logging into the Student Desktop.

Employees needing a remote VDI desktop should use the "Student Desktop" instead of the "Employee Desktop".
Oct 3, 10:19 PDT
Guest wifi access outage at the Wake Campus
Resolved - This incident has been resolved.
Oct 3, 08:27 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 2, 19:17 PDT
Investigating - We are currently investigating an outage of the SBCC-Guest wireless network at the Wake campus which is used by guests and visitors to the campus. Employees and enrolled students can access either the "SBCC" or "eduroam" networks at the Wake campus using their SBCC credentials, as those networks are still available. We will post an update when we have more information or have restored services.
Oct 2, 15:47 PDT
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