Investigating - Password resets are currently experiencing a delay in processing time. Technicians are investigating this issue. Please avoid resetting your password and try again later.
Jun 12, 2025 - 13:31 PDT
This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.
SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.
Single Sign On Login
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Degraded Performance
90 days ago
99.24
% uptime
Today
Banner
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Operational
90 days ago
98.39
% uptime
Today
Banner Jobs
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Operational
90 days ago
99.89
% uptime
Today
Banner PROD
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Operational
90 days ago
99.87
% uptime
Today
Argos Reporting
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Operational
90 days ago
100.0
% uptime
Today
Banner TEST
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Operational
90 days ago
99.96
% uptime
Today
Banner Workflow
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Operational
90 days ago
68.29
% uptime
Today
Argos
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Operational
90 days ago
100.0
% uptime
Today
Blackboard Transact & CampusCard System
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Operational
Resolved -
This incident has been resolved.
Jun 12, 08:35 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 12, 08:19 PDT
Update -
We are continuing to investigate this issue.
Jun 12, 08:19 PDT
Update -
We are continuing to investigate this issue.
Jun 11, 21:56 PDT
Investigating -
Simpler Systems is experiencing an authentication issue. Employees are not able to login to check budgets. Support requests have been sent to the vendor, who is looking into the situation. Please continue to monitor the SBCC IT Status page for updates. Thank you for your patience!
Jun 11, 16:34 PDT
Resolved -
The single sign-on issues have been resolved. Please contact our IT Support Desk if you are experiencing any problems logging into one of our systems. The contact information for the IT Support Desk is located at https://www.sbcc.edu/it/helpdesk.php. Thank you for your patience!
SBCC IT Support Desk
Jun 11, 11:57 PDT
Investigating -
We are currently investigating an issue with our single-sign on portal, which provides login services to Google, Banner, and other enterprise systems. Existing connections work, but if anyone gets signed out they might not be able get back in.
Jun 11, 11:10 PDT
Resolved -
The Banner Prod authentication issue has been resolved. Please reach out to our IT Support Desk if you are still experiencing an authentication issue after rebooting your computer. Thank you for your patience and support while our team was working to resolve the issue.
Jun 9, 14:01 PDT
Investigating -
SBCC employees are reporting issues when attempting to log into Banner Prod. Information Technology is working to troubleshoot and apply a fix. Please be patient and monitor https://status.sbcc.edu for an update. Thank you for your patience!
Jun 9, 13:17 PDT
Resolved -
All systems are functioning normally at this time. This incident has been resolved.
May 30, 10:25 PDT
Monitoring -
A fix has been implemented and we are continuing to monitor VDI.
May 29, 18:02 PDT
Identified -
The issue has been identified and a partial fix has been implemented. We continue to work with support to resolve the final issues with VDI.
May 28, 22:38 PDT
Investigating -
VDI is still offline while we troubleshoot problems with support channels. We apologize for the inconvenience and are working on a resolution.
May 28, 17:09 PDT
Identified -
Our team ran into issues during planned maintenance of our VDI environment. We are currently working to resolve those issues and anticipate another 2-3 hours to complete work.
May 28, 14:13 PDT
Resolved -
This incident has been resolved and the backlog queue has been processed.
May 30, 09:37 PDT
Investigating -
We are currently experiencing an outage affecting the Banner Workflow system, which is not processing items in the queue as expected. Our team is actively investigating the issue and working to restore normal functionality as soon as possible. This is currently impacting email notifications for Requisitions Requests and Approval, Timesheet Approval Status, Incoming Transcripts, and Undetermined Residency information.
May 23, 10:15 PDT