SBCC IT Status

All Systems Operational

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This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Uptime over the past 90 days. View historical uptime.

Single Sign On Login Operational

90 days ago

100.0 % uptime

Today

Banner Operational

90 days ago

98.62 % uptime

Today

Banner Jobs Operational

90 days ago

99.75 % uptime

Today

Banner PROD Operational

90 days ago

96.3 % uptime

Today

Argos Reporting Operational

90 days ago

99.79 % uptime

Today

Banner TEST Operational

90 days ago

98.65 % uptime

Today

Argos Operational

90 days ago

99.79 % uptime

Today

Blackboard Transact & CampusCard System Operational

90 days ago

100.0 % uptime

Today

Campus Network Connectivity Operational

90 days ago

99.85 % uptime

Today

Cliff Campus Operational

90 days ago

99.99 % uptime

Today

Wake Campus Operational

90 days ago

99.99 % uptime

Today

Schott Campus Operational

90 days ago

99.99 % uptime

Today

Cosmetology Academy Operational

90 days ago

99.99 % uptime

Today

VPN Operational

90 days ago

78.62 % uptime

Today

Campus Portal (Pipeline) Operational

90 days ago

100.0 % uptime

Today

Campus Telephony Operational

90 days ago

100.0 % uptime

Today

Cliff Campus telephones Operational

90 days ago

100.0 % uptime

Today

Wake Campus telephones Operational

90 days ago

100.0 % uptime

Today

Schott Campus telephones Operational

90 days ago

100.0 % uptime

Today

Remote Phones Operational

90 days ago

100.0 % uptime

Today

Canvas (status.instructure.com) Operational

90 days ago

100.0 % uptime

Today

Google Apps (google.com/appstatus) Operational

Google Docs Operational

Google Slides Operational

Google Sheets Operational

Google Drive Operational

Google Hangouts Operational

Gmail Operational

SBCC Internal Applications Operational

90 days ago

100.0 % uptime

Today

Softdocs Etrieve Operational

90 days ago

100.0 % uptime

Today

Starfish Operational

90 days ago

96.31 % uptime

Today

Virtual Desktop Infrastructure (VDI) Operational

90 days ago

99.68 % uptime

Today

Zoom (status.zoom.us) Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Cloud Recording Operational

Zoom Web Portal Operational

Vendor Provided Applications Operational

90 days ago

100.0 % uptime

Today

Concur Operational

90 days ago

100.0 % uptime

Today

25Live Operational

90 days ago

100.0 % uptime

Today

Single Sign On Operational

90 days ago

100.0 % uptime

Today

SBCC Website (www.sbcc.edu) Operational

90 days ago

100.0 % uptime

Today

SBCC Help Center (Jira) Operational

90 days ago

99.98 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

VPN is offline

Resolved - We identified the problem and put in a fix. The VPN is functioning normally.
Nov 19, 08:25 PST

Investigating - We have reports that our VPN (Global Protect) has gone offline. We are investigating.
Nov 18, 17:02 PST

Nov 18, 2024

Emergency Firewall Maintenance

Completed - The emergency maintenance is completed.
Nov 18, 16:51 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 14:55 PST

Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 14:54 PST

Scheduled - The is a firewall hack that is being exploited in the wild. Due to the severity of this exploit we must perform emergency maintenance immediately. This will be updated when the emergency maintenance is concluded.
Nov 18, 14:53 PST

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

Internet connection maintenance at all campuses

Completed - The scheduled maintenance has been completed.
Nov 7, 03:05 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:05 PST

Scheduled - Edison Carrier Solutions will be conducting maintenance on the SBCC internet connection. This maintenance could result in a loss of connectivity for all SBCC campuses, as they involve both primary and backup circuits. CENIC has escalated with SCE and requested that their maintenance be rescheduled for a future date, but has not yet received confirmation. In the event that SCE cannot reschedule the maintenance, Santa Barbara City College should prepare for a potential loss of service during the maintenance window.
Nov 1, 12:58 PDT

Nov 6, 2024

Banner TEST Outage

Resolved - This incident has been resolved.
Nov 6, 08:40 PST

Monitoring - Banner TEST is now accessible again, but we are still looking into the root cause. We will leave this open under "Monitoring" until we can fully identify what occurred. Thank you for your patience while we work to fully resolve this issue. As mentioned previously, Banner PROD remains functional during this outage.
Sep 27, 13:33 PDT

Update - We are continuing to investigate this issue.
Sep 24, 07:46 PDT

Investigating - We are currently looking into an outage with our Banner TEST environment. Our Production Banner environment remains fully operational.
Sep 24, 07:46 PDT

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