Unplanned Banner Emergency Maintenance

Incident Report for SBCC IT

Resolved

This incident has been resolved.

Posted Mar 13, 2023 - 15:09 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 13, 2023 - 11:40 PDT

Monitoring

Banner has been brought back online, but users may experience slightly longer load times for certain processes. We are still looking into the root cause and are monitoring the situation currently.

Posted Mar 13, 2023 - 09:06 PDT

Investigating

We are currently working to bring Banner back online after it had to be brought down for emergency maintenance unexpectedly. We have run into a few issues, but are hoping to have them resolved soon. We apologize for the inconvenience that this may cause.

Posted Mar 13, 2023 - 08:02 PDT

This incident affected: Banner (Banner Jobs, Banner PROD, Argos Reporting) and SBCC Internal Applications, Softdocs Etrieve.