SBCC IT Status
Monitoring - A temporary fix has been implemented and Banner should now function in all supported browsers.

As a result of this change, users will see:

A pop-up message when accessing Banner
A brief waiting message in the main Banner window
Users will need to close the pop-up tab so the main window goes back to normal.

A visual guide for the workaround is located here:
https://docs.google.com/document/d/1FpPpWnt8M_II3uDWtSjlf90QYiFME5mSTV9WE6Ifz0w/edit?usp=sharing

Jul 31, 2026 - 13:34 PDT
Investigating - We are currently investigating authentication issues when users sign in to Banner.

If you experience login issues, an error after authentication, or are unable to access Banner, please try opening Banner in an Incognito/InPrivate window and signing in again.

Jul 31, 2026 - 09:00 PDT

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Single Sign On Login Operational
90 days ago
100.0 % uptime
Today
Banner Partial Outage
90 days ago
99.15 % uptime
Today
Banner Jobs Operational
90 days ago
100.0 % uptime
Today
Banner PROD Partial Outage
90 days ago
95.77 % uptime
Today
Argos Reporting Operational
90 days ago
100.0 % uptime
Today
Banner TEST Operational
90 days ago
100.0 % uptime
Today
Banner Workflow Operational
90 days ago
100.0 % uptime
Today
Argos Operational
90 days ago
100.0 % uptime
Today
Blackboard Transact & CampusCard System Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity Operational
90 days ago
100.0 % uptime
Today
Cliff Campus Operational
90 days ago
100.0 % uptime
Today
Wake Campus Operational
90 days ago
100.0 % uptime
Today
Schott Campus Operational
90 days ago
100.0 % uptime
Today
Cosmetology Academy Operational
90 days ago
100.0 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Campus Portal (MySBCC) Operational
90 days ago
100.0 % uptime
Today
Campus Telephony Operational
90 days ago
100.0 % uptime
Today
Cliff Campus telephones Operational
90 days ago
100.0 % uptime
Today
Wake Campus telephones Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones Operational
90 days ago
100.0 % uptime
Today
Remote Phones Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) Operational
Google Docs Operational
Google Sheets Operational
Google Drive Operational
Gmail Operational
SBCC Internal Applications Operational
90 days ago
100.0 % uptime
Today
Softdocs Etrieve Operational
90 days ago
99.76 % uptime
Today
Starfish Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Infrastructure (VDI) Operational
90 days ago
100.0 % uptime
Today
Zoom (status.zoom.us) Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications Operational
90 days ago
100.0 % uptime
Today
Concur Operational
90 days ago
100.0 % uptime
Today
25Live Operational
90 days ago
100.0 % uptime
Today
Single Sign On Operational
90 days ago
100.0 % uptime
Today
Other vendor provided application(s) Operational
SBCC Website (www.sbcc.edu) Operational
90 days ago
100.0 % uptime
Today
SBCC Help Center [Jira] (jira-software.status.atlassian.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Banner Upgrades Aug 16, 2026 04:00-14:00 PDT

Banner will undergo scheduled maintenance to apply system upgrades and enhancements. During this maintenance window, Banner and related services may be unavailable or experience intermittent interruptions. These updates are intended to improve system performance, reliability, and security. We apologize for any inconvenience and appreciate your patience as we complete this work.

Status: Planned Maintenance
Impact: Banner and related services may be unavailable during the maintenance window.
Purpose: System upgrades, performance improvements, and security updates.

Posted on Aug 11, 2026 - 13:02 PDT

Aug 12, 2026

No incidents reported today.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Unresolved incident: Banner Sign-On Issues.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.