SBCC IT Status
All Systems Operational

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Single Sign On Login ? Operational
90 days ago
100.0 % uptime
Today
Banner ? Operational
90 days ago
99.7 % uptime
Today
Banner Jobs ? Operational
90 days ago
99.97 % uptime
Today
Banner PROD ? Operational
90 days ago
99.06 % uptime
Today
Argos Reporting ? Operational
90 days ago
99.99 % uptime
Today
Banner TEST ? Operational
90 days ago
99.77 % uptime
Today
Argos ? Operational
90 days ago
99.99 % uptime
Today
Blackboard Transact & CampusCard System ? Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity ? Operational
90 days ago
97.63 % uptime
Today
Cliff Campus ? Operational
90 days ago
97.55 % uptime
Today
Wake Campus ? Operational
90 days ago
97.65 % uptime
Today
Schott Campus ? Operational
90 days ago
97.65 % uptime
Today
Cosmetology Academy ? Operational
90 days ago
97.65 % uptime
Today
Campus Portal (Pipeline) ? Operational
90 days ago
99.97 % uptime
Today
Campus Telephony ? Operational
90 days ago
100.0 % uptime
Today
Cliff Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Wake Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Remote Phones ? Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) ? Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) ? Operational
Google Docs Operational
Google Slides Operational
Google Sheets Operational
Google Drive Operational
Google Hangouts Operational
Gmail Operational
SBCC Internal Applications ? Operational
90 days ago
96.3 % uptime
Today
Softdocs Etrieve ? Operational
90 days ago
99.99 % uptime
Today
Starfish ? Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Infrastructure (VDI) ? Operational
90 days ago
92.19 % uptime
Today
Zoom (status.zoom.us) ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications ? Operational
90 days ago
100.0 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
25Live ? Operational
90 days ago
100.0 % uptime
Today
Single Sign On ? Operational
90 days ago
100.0 % uptime
Today
SBCC Website (www.sbcc.edu) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024
Resolved - We have resolved the vast majority of cases and will clean up the rest as we are notified of them. The incident has been resolved. Thank you for your patience.
Jul 26, 08:30 PDT
Identified - Servers are now online. Campus desktops and laptops may still be impacted. Employees should open a work order at http://help.sbcc.edu to report PCs that cannot boot.
Jul 19, 10:27 PDT
Investigating - A worldwide outage of computers running the Windows operating system is impacting SBCC. Computers running the Crowdstrike, an antivirus software used by SBCC, are experiencing crashes today due to a faulty Crowdstrike update. Several servers in our datacenter are down and multiple systems are offline.

Employee desktop computers may also be impacted by this issue. Symptoms include a blue error screen that prevents the computer from starting up.

Our team is troubleshooting the issue and assessing which systems are offline.

Jul 19, 07:50 PDT
Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.