SBCC IT Status

All Systems Operational

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This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Uptime over the past 90 days. View historical uptime.

Single Sign On Login Operational

90 days ago

100.0 % uptime

Today

Banner Operational

90 days ago

99.95 % uptime

Today

Banner Jobs Operational

90 days ago

100.0 % uptime

Today

Banner PROD Operational

90 days ago

99.94 % uptime

Today

Argos Reporting Operational

90 days ago

99.95 % uptime

Today

Banner TEST Operational

90 days ago

99.9 % uptime

Today

Argos Operational

90 days ago

100.0 % uptime

Today

Blackboard Transact & CampusCard System Operational

90 days ago

100.0 % uptime

Today

Campus Network Connectivity Operational

90 days ago

99.84 % uptime

Today

Cliff Campus Operational

90 days ago

99.96 % uptime

Today

Wake Campus Operational

90 days ago

99.99 % uptime

Today

Schott Campus Operational

90 days ago

99.99 % uptime

Today

Cosmetology Academy Operational

90 days ago

99.99 % uptime

Today

VPN Operational

90 days ago

99.04 % uptime

Today

Campus Portal (Pipeline) Operational

90 days ago

99.63 % uptime

Today

Campus Telephony Operational

90 days ago

100.0 % uptime

Today

Cliff Campus telephones Operational

90 days ago

100.0 % uptime

Today

Wake Campus telephones Operational

90 days ago

100.0 % uptime

Today

Schott Campus telephones Operational

90 days ago

100.0 % uptime

Today

Remote Phones Operational

90 days ago

100.0 % uptime

Today

Canvas (status.instructure.com) Operational

90 days ago

100.0 % uptime

Today

Google Apps (google.com/appstatus) Operational

Google Docs Operational

Google Slides Operational

Google Sheets Operational

Google Drive Operational

Google Hangouts Operational

Gmail Operational

SBCC Internal Applications Operational

90 days ago

99.93 % uptime

Today

Softdocs Etrieve Operational

90 days ago

100.0 % uptime

Today

Starfish Operational

90 days ago

100.0 % uptime

Today

Virtual Desktop Infrastructure (VDI) Operational

90 days ago

98.77 % uptime

Today

Zoom (status.zoom.us) Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Cloud Recording Operational

Zoom Web Portal Operational

Vendor Provided Applications Operational

90 days ago

100.0 % uptime

Today

Concur Operational

90 days ago

100.0 % uptime

Today

25Live Operational

90 days ago

100.0 % uptime

Today

Single Sign On Operational

90 days ago

100.0 % uptime

Today

SBCC Website (www.sbcc.edu) Operational

90 days ago

100.0 % uptime

Today

SBCC Help Center (Jira) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Power pole replacement at Wake Campus Feb 2, 2025 07:00-17:00 PST

Southern California Edison needs to replace a power pole at the entrance to the Wake Campus on Turnpike Rd. This pole is where Edison feeds power to the Wake Campus, and it also is the point of entry for the internet connection at that campus. SCE crews will be performing the replacement on February 2, 2025, from 7am to 5pm. All power will be off at the Wake Campus and all network resources at that campus will be offline during the maintenance window.
Posted on Jan 08, 2025 - 14:41 PST

Past Incidents

Jan 25, 2025

No incidents reported today.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

Pipeline Outage

Resolved - The PIpeline outage has been resolved. Thank you for your patience. Please contact our IT Support Desk if you are still experiencing any issues gaining access to Pipeline. The IT Support Desk contact information can be located at: https://www.sbcc.edu/it/helpdesk.php
Jan 23, 16:34 PST

Investigating - We are continuing to investigate this issue.
Jan 23, 16:31 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 23, 13:46 PST

Investigating - Information Technology is currently investigating a Pipeline outage. Pipeline is currently unavailable and unable to be accessed. We are currently investigating the situation. Updates will be provided on our SBCC IT Status Page, which is located at: https://status.sbcc.edu

Thank you for your patience!
Jan 23, 11:51 PST

Jan 22, 2025

Data Center Network Outage

Resolved - This incident has been resolved.
Jan 22, 19:23 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 22, 15:58 PST

Investigating - There was an outage in our data center that is affecting internet access. Our teams are working to resolve this and bring services back online. We appreciate your patience during this outage.
Jan 22, 15:34 PST

Banner PROD Outage

Resolved - Banner PROD services have been fully restored. We apologize for this brief outage.
Jan 22, 08:38 PST

Update - We will be bringing all of Banner PROD down to do a full system restart with the intent of fixing the current components that are broken.
Jan 22, 08:21 PST

Investigating - We are currently investigating an outage of Banner PROD. We hope to have access restored soon.
Jan 22, 08:10 PST

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

Etrieve Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jan 16, 15:30 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 13:30 PST

Scheduled - Etrieve will be going through planned maintenance on Thursday, January 16th, from 1:30 pm - 3:30 pm. All of Etrieve will be inaccessible during this time.
Jan 14, 13:31 PST

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

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