Monitoring - A temporary fix has been implemented and Banner should now function in all supported browsers.

As a result of this change, users will see:

A pop-up message when accessing Banner
A brief waiting message in the main Banner window
Users will need to close the pop-up tab so the main window goes back to normal.

A visual guide for the workaround is located here:
https://docs.google.com/document/d/1FpPpWnt8M_II3uDWtSjlf90QYiFME5mSTV9WE6Ifz0w/edit?usp=sharing

Jul 31, 2026 - 13:34 PDT
Investigating - We are currently investigating authentication issues when users sign in to Banner.

If you experience login issues, an error after authentication, or are unable to access Banner, please try opening Banner in an Incognito/InPrivate window and signing in again.

Jul 31, 2026 - 09:00 PDT

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Single Sign On Login Operational
Banner Operational
Banner Jobs Operational
Banner PROD Operational
Argos Reporting Operational
Banner TEST Operational
Banner Workflow Operational
Argos Operational
Blackboard Transact & CampusCard System Operational
Campus Network Connectivity Operational
Cliff Campus Operational
Wake Campus Operational
Schott Campus Operational
Cosmetology Academy Operational
VPN Operational
Campus Portal (MySBCC) Operational
Campus Telephony Operational
Cliff Campus telephones Operational
Wake Campus telephones Operational
Schott Campus telephones Operational
Remote Phones Operational
Canvas (status.instructure.com) Operational
Google Apps (google.com/appstatus) Operational
Google Docs Operational
Google Sheets Operational
Google Drive Operational
Gmail Operational
SBCC Internal Applications Operational
Softdocs Etrieve Operational
Starfish Operational
Virtual Desktop Infrastructure (VDI) Operational
Zoom (status.zoom.us) Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications Operational
Concur Operational
25Live Operational
Single Sign On Operational
Other vendor provided application(s) Operational
SBCC Website (www.sbcc.edu) Operational
SBCC Help Center [Jira] (jira-software.status.atlassian.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Resolved - This incident has been resolved.
Sep 2, 12:52 PDT
Update - We are continuing to monitor for any further issues.
Sep 1, 12:47 PDT
Monitoring - www.sbcc.edu is now reachable, and we are monitoring the service.
Sep 1, 12:46 PDT
Investigating - The SBCC website, www.sbcc.edu, is currently unreachable. The cause of this outage is being investigated.

Other services such as my.sbcc.edu and Canvas are still functioning properly.

Sep 1, 12:30 PDT

Sep 1, 2026

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.