SBCC IT Status
Monitoring - Banner TEST is now accessible again, but we are still looking into the root cause. We will leave this open under "Monitoring" until we can fully identify what occurred. Thank you for your patience while we work to fully resolve this issue. As mentioned previously, Banner PROD remains functional during this outage.
Sep 27, 2024 - 13:33 PDT
Update - We are continuing to investigate this issue.
Sep 24, 2024 - 07:46 PDT
Investigating - We are currently looking into an outage with our Banner TEST environment. Our Production Banner environment remains fully operational.
Sep 24, 2024 - 07:46 PDT

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Single Sign On Login ? Operational
90 days ago
100.0 % uptime
Today
Banner ? Operational
90 days ago
97.98 % uptime
Today
Banner Jobs ? Operational
90 days ago
99.96 % uptime
Today
Banner PROD ? Operational
90 days ago
96.5 % uptime
Today
Argos Reporting ? Operational
90 days ago
100.0 % uptime
Today
Banner TEST ? Operational
90 days ago
95.46 % uptime
Today
Argos ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Transact & CampusCard System ? Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity ? Operational
90 days ago
97.65 % uptime
Today
Cliff Campus ? Operational
90 days ago
97.65 % uptime
Today
Wake Campus ? Operational
90 days ago
97.65 % uptime
Today
Schott Campus ? Operational
90 days ago
97.65 % uptime
Today
Cosmetology Academy ? Operational
90 days ago
97.65 % uptime
Today
Campus Portal (Pipeline) ? Operational
90 days ago
100.0 % uptime
Today
Campus Telephony ? Operational
90 days ago
100.0 % uptime
Today
Cliff Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Wake Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Remote Phones ? Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) ? Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) ? Operational
Google Docs Operational
Google Slides Operational
Google Sheets Operational
Google Drive Operational
Google Hangouts Operational
Gmail Operational
SBCC Internal Applications ? Operational
90 days ago
97.44 % uptime
Today
Softdocs Etrieve ? Operational
90 days ago
100.0 % uptime
Today
Starfish ? Operational
90 days ago
96.31 % uptime
Today
Virtual Desktop Infrastructure (VDI) ? Operational
90 days ago
91.99 % uptime
Today
Zoom (status.zoom.us) ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications ? Operational
90 days ago
100.0 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
25Live ? Operational
90 days ago
100.0 % uptime
Today
Single Sign On ? Operational
90 days ago
100.0 % uptime
Today
SBCC Website (www.sbcc.edu) ? Operational
90 days ago
100.0 % uptime
Today
SBCC Help Center (Jira) Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 10, 2024

No incidents reported today.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

Oct 7, 2024

No incidents reported.

Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

Unresolved incident: Banner TEST Outage.

Sep 26, 2024
Resolved - This incident has been resolved.
Sep 26, 12:29 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 12:40 PDT
Update - VDI is offline while we continue to work with the vendor to diagnose the problem.
Sep 25, 10:21 PDT
Update - The "Student Desktop" desktops are also having the connectivity problem. Our team continues to investigate.
Sep 25, 09:17 PDT
Investigating - The "Employee Desktop" virtual desktops are not working at the moment. Employees can use the "Student Desktop" in the meantime while our team troubleshoots.
Sep 25, 09:03 PDT