Santa Barbara City College
Monitoring - A fix has been implemented and we are currently monitoring the results. We have confirmation that registration appears to be working again.
Jun 06, 2023 - 11:14 PDT
Identified - We are currently experiencing issues with class registration. We believe we have identified the issues and are working to resolve them. An update will be posted here once the issues are resolved.
Jun 06, 2023 - 08:54 PDT

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Banner ? Partial Outage
90 days ago
99.46 % uptime
Today
Banner Jobs ? Operational
90 days ago
99.82 % uptime
Today
Banner ? Partial Outage
90 days ago
98.73 % uptime
Today
Argos Reporting ? Operational
90 days ago
99.82 % uptime
Today
Blackboard Transact & CampusCard System ? Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity ? Operational
90 days ago
99.96 % uptime
Today
Main Campus ? Operational
90 days ago
99.93 % uptime
Today
Wake Campus ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus ? Operational
90 days ago
99.9 % uptime
Today
Cosmetology Academy ? Operational
90 days ago
100.0 % uptime
Today
Campus Portal (Pipeline) ? Operational
90 days ago
100.0 % uptime
Today
Campus Telephony ? Operational
90 days ago
99.99 % uptime
Today
Main Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Wake Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones ? Operational
90 days ago
99.99 % uptime
Today
Remote Phones ? Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) ? Operational
90 days ago
100.0 % uptime
Today
COVID-19 Check-in ? Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) ? Operational
Google Docs Operational
Google Slides Operational
Google Sheets Operational
Google Drive Operational
Google Hangouts Operational
Gmail Operational
SBCC Internal Applications ? Operational
90 days ago
100.0 % uptime
Today
Softdocs Etrieve ? Operational
90 days ago
100.0 % uptime
Today
Starfish ? Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Infrastructure (VDI) ? Operational
90 days ago
100.0 % uptime
Today
Zoom (status.zoom.us) ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications ? Operational
90 days ago
100.0 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
SBCC Website (www.sbcc.edu) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 6, 2023

Unresolved incident: Class Registration Outage.

Jun 5, 2023
Completed - The scheduled maintenance has been completed.
Jun 5, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 17:00 PDT
Scheduled - The Tech Center (part of the Chancellor's Office) will be updating the CCCApply Standard and CCPG 2023-2024 application. There will be approximately 3 - 4 hours of downtime to complete a required database update. Students attempting to access the system will receive a system maintenance message. An announcement of the expected downtime for this release has been posted on the student support site: ccchelp.info. This should not impact any SBCC services.
Jun 5, 09:01 PDT
Resolved - This incident has been resolved.
Jun 5, 09:44 PDT
Investigating - We are investigating an issue that is preventing employees from connecting via the GlobalProtect VPN.
May 31, 08:55 PDT
Resolved - This incident has been resolved.
Jun 5, 09:44 PDT
Investigating - We are currently investigating an issue where some users are unable to change their Pipeline passwords, and other users are receiving an "account disabled" message upon login to Pipeline.
Jun 1, 14:01 PDT
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023
May 31, 2023
May 30, 2023
Completed - The scheduled maintenance has been completed.
May 30, 11:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 07:30 PDT
Scheduled - We will be moving our Single Sign-On Portal to the cloud during this maintenance window. We will be providing more information through email regarding the changes when we get closer to the date. Our login screen will remain the same, and many of the changes are on the back-end of the portal.
May 4, 09:50 PDT
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Resolved - The issue was identified and a fix was implemented. We have confirmed that Banner is once again accessible. We apologize for any inconvenience that this may have caused.
May 24, 09:26 PDT
Investigating - We are currently investigating a Banner outage that is affecting all of Banner. We hope to have this resolved soon.
May 24, 08:01 PDT
May 23, 2023
Resolved - This incident has been resolved.
May 23, 14:00 PDT
Investigating - We are currently investigating a loss of network to the ECOC buildings on Main Campus.
May 23, 12:05 PDT