SBCC IT Status
Investigating - We are currently investigating a problem provisioning new accounts in Office 365. Newly created Pipeline accounts will not have access to Office 365 until this is resolved.
Aug 28, 2023 - 14:20 PDT

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Banner ? Operational
90 days ago
99.5 % uptime
Today
Banner Jobs ? Operational
90 days ago
100.0 % uptime
Today
Banner PROD ? Operational
90 days ago
99.08 % uptime
Today
Argos Reporting ? Operational
90 days ago
99.99 % uptime
Today
Banner TEST ? Operational
90 days ago
98.93 % uptime
Today
Blackboard Transact & CampusCard System ? Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity ? Operational
90 days ago
99.61 % uptime
Today
Main Campus ? Operational
90 days ago
99.88 % uptime
Today
Wake Campus ? Operational
90 days ago
99.54 % uptime
Today
Schott Campus ? Operational
90 days ago
99.86 % uptime
Today
Cosmetology Academy ? Operational
90 days ago
99.16 % uptime
Today
Campus Portal (Pipeline) ? Operational
90 days ago
100.0 % uptime
Today
Campus Telephony ? Operational
90 days ago
100.0 % uptime
Today
Main Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Wake Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Remote Phones ? Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) ? Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) ? Operational
Google Docs Operational
Google Slides Operational
Google Sheets Operational
Google Drive Operational
Google Hangouts Operational
Gmail Operational
SBCC Internal Applications ? Degraded Performance
90 days ago
100.0 % uptime
Today
Softdocs Etrieve ? Operational
90 days ago
100.0 % uptime
Today
Starfish ? Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Infrastructure (VDI) ? Operational
90 days ago
99.94 % uptime
Today
Zoom (status.zoom.us) ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications ? Operational
90 days ago
99.89 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
25Live ? Operational
90 days ago
99.3 % uptime
Today
SBCC Website (www.sbcc.edu) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Loss of power at Schott campus due to electrical maintenance Nov 29, 2023 20:00 - Nov 30, 2023 04:00 PST
SCE will be performing routine maintenance on the electrical equipment in the area of the Schott campus and will be temporarily turning off the power so they can install upgrades or make repairs to the grid. Loss of power will also result in loss of network and telephones at the campus.
Posted on Nov 20, 2023 - 08:38 PST
Past Incidents
Nov 28, 2023

No incidents reported today.

Nov 27, 2023
Resolved - This incident has been resolved.
Nov 27, 10:55 PST
Investigating - We are currently investigating a problem with SecurePrint, the method by which students can print on campus from lab computers. Printing is currently offline at this time.
Nov 27, 10:05 PST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023
Resolved - This incident has been resolved.
Nov 22, 10:53 PST
Investigating - We are currently investigating an issue where some users are unable to log into the VDI desktop environment. Our technicians are working on the problem.
Nov 22, 09:58 PST
Nov 21, 2023

No incidents reported.

Nov 20, 2023
Resolved - This incident has been resolved.
Nov 20, 14:19 PST
Investigating - We are currently investigating an issue where some users are unable to log into the VDI desktop environment. Our technicians are working on the problem.
Nov 20, 11:01 PST
Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023
Resolved - This incident has been resolved. The network carrier stated the outage was due to a power interruption at their central office, which has been restored.
Nov 16, 07:25 PST
Monitoring - The connection to the Wake campus appears to be restored; however, we have received no confirmation that the outage has been fully repaired. We will continue to monitor the situation.
Nov 15, 23:07 PST
Investigating - An extensive network/telephony outage in the Goleta area has caused disruption to the internet connection at the Wake campus. This outage also impacts the ability for Wake to communicate with the Main campus. We have received reports that repair teams are currently working on this issue. Currently, there is no estimated time to repair. Updates will be provided as they become available.

Connectivity to/from Schott and Cosmetology campuses could potentially be impacted as well.

Nov 15, 21:31 PST
Nov 15, 2023
Nov 14, 2023

No incidents reported.