SBCC IT Status

All Systems Operational

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Uptime over the past 90 days. View historical uptime.
Single Sign On Login ? Operational
90 days ago
99.94 % uptime
Today
Banner ? Operational
90 days ago
99.38 % uptime
Today
Banner Jobs ? Operational
90 days ago
100.0 % uptime
Today
Banner PROD ? Operational
90 days ago
99.97 % uptime
Today
Argos Reporting ? Operational
90 days ago
100.0 % uptime
Today
Banner TEST ? Operational
90 days ago
97.56 % uptime
Today
Argos ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Transact & CampusCard System ? Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity ? Operational
90 days ago
99.96 % uptime
Today
Cliff Campus ? Operational
90 days ago
99.96 % uptime
Today
Wake Campus ? Operational
90 days ago
99.93 % uptime
Today
Schott Campus ? Operational
90 days ago
100.0 % uptime
Today
Cosmetology Academy ? Operational
90 days ago
99.97 % uptime
Today
VPN ? Operational
90 days ago
99.96 % uptime
Today
Campus Portal (Pipeline) ? Operational
90 days ago
97.58 % uptime
Today
Campus Telephony ? Operational
90 days ago
99.96 % uptime
Today
Cliff Campus telephones ? Operational
90 days ago
99.97 % uptime
Today
Wake Campus telephones ? Operational
90 days ago
99.93 % uptime
Today
Schott Campus telephones ? Operational
90 days ago
99.97 % uptime
Today
Remote Phones ? Operational
90 days ago
99.97 % uptime
Today
Canvas (status.instructure.com) ? Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) ? Operational
Google Docs Operational
Google Slides Operational
Google Sheets Operational
Google Drive Operational
Google Hangouts Operational
Gmail Operational
SBCC Internal Applications ? Operational
90 days ago
99.96 % uptime
Today
Softdocs Etrieve ? Operational
90 days ago
100.0 % uptime
Today
Starfish ? Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Infrastructure (VDI) ? Operational
90 days ago
99.96 % uptime
Today
Zoom (status.zoom.us) ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications ? Operational
90 days ago
99.95 % uptime
Today
Concur ? Operational
90 days ago
100.0 % uptime
Today
25Live ? Operational
90 days ago
99.87 % uptime
Today
Single Sign On ? Operational
90 days ago
100.0 % uptime
Today
Other vendor provided application(s) ? Operational
SBCC Website (www.sbcc.edu) ? Operational
90 days ago
99.95 % uptime
Today
SBCC Help Center [Jira] (jira-software.status.atlassian.com) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 24, 2025

No incidents reported today.

Apr 23, 2025
Banner Test Outage
Resolved - This incident has been resolved.
Apr 23, 16:45 PDT
Monitoring - A fix has been implemented, and services are now back online. We are continuing to monitor the situation.
Apr 23, 12:57 PDT
Investigating - We are currently looking into an outage with our Banner Test environment. This is also affecting our DEVL and UPGR environments as well. We are working to identify the cause and bring services back up. Please note that Banner PROD still remains fully functional during this outage.
Apr 23, 12:18 PDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Password Reset Processing Delay
Resolved - This incident has been resolved.
Apr 18, 15:04 PDT
Investigating - Password resets are currently experiencing a delay in processing time. Technicians are investigating this issue. Unfortunately, we anticipate that our team will have to continue working on this into the weekend or Monday morning to resolve the issue. If you have already attempted to reset your password and it is not working, or you are planning to reset your password, please wait until Monday. Additionally, please refer to the SBCC IT Status page located at https://status.sbcc.edu for more information. Thank you for your patience and understanding!
Apr 18, 11:42 PDT
Apr 17, 2025

No incidents reported.

Apr 16, 2025
Zoom Partial Outage
Resolved - All Zoom services have been restored. If you are still having connection issues, please reboot your computer.
Apr 16, 15:42 PDT
Monitoring - Services are starting to recover. If you are still unable to connect please clear your browser cache, reattempt, and you should be able to connect.
Apr 16, 14:13 PDT
Update - Due to the Zoom outage, 911 calls are currently not working from campus phones. While Zoom works to resolve this outage, please use your cell phones to dial 911 in case of emergency.
Apr 16, 13:13 PDT
Update - Zoom is investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. They are aware of their outage and are working on the problem. We will post updates on http://status.sbcc.edu.
Apr 16, 12:48 PDT
Identified - We have been made aware of intermittent access issues with our Zoom interface (Meetings and Phones). The vendor (Zoom) is having issues on their end, which they are working to resolve. We do not have an estimated time to resolution at this time, but will keep this incident updated as we learn more. We apologize for any inconvenience that this may cause.
Apr 16, 12:18 PDT
Pipeline Outage
Resolved - Pipeline has been successfully restarted, and is accessible again. We still encourage all users to utilize our new Campus Portal by logging in at https://my.sbcc.edu.
Apr 16, 11:32 PDT
Identified - Our Pipeline portal is experiencing an issue that requires a full restart. While we perform this work, please utilize our new Campus Portal "MySBCC": https://my.sbcc.edu.
Apr 16, 10:27 PDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

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