Santa Barbara City College
Investigating - We have multiple reports of Starfish being unusable and we are working with the vendor to resolve the issue. About half the users cannot log in.
Oct 21, 08:20 PDT

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Banner ? Operational
90 days ago
99.08 % uptime
Today
Banner Jobs ? Operational
90 days ago
99.33 % uptime
Today
Banner ? Operational
90 days ago
99.91 % uptime
Today
Argos Reporting ? Operational
90 days ago
98.0 % uptime
Today
Blackboard Transact & CampusCard System ? Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Main Campus ? Operational
90 days ago
100.0 % uptime
Today
Wake Campus ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus ? Operational
90 days ago
100.0 % uptime
Today
Campus Portal (Pipeline) ? Operational
90 days ago
100.0 % uptime
Today
Campus Telephony ? Operational
90 days ago
100.0 % uptime
Today
Main Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Wake Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) ? Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) ? Operational
Google Docs Operational
Google Slides Operational
Google Sheets Operational
Google Drive Operational
Google Hangouts Operational
Gmail Operational
SBCC Internal Applications ? Operational
90 days ago
100.0 % uptime
Today
Softdocs Etrieve ? Operational
90 days ago
100.0 % uptime
Today
Starfish ? Partial Outage
90 days ago
90.1 % uptime
Today
Virtual Desktop Infrastructure (VDI) ? Operational
90 days ago
100.0 % uptime
Today
Zoom (status.zoom.us) ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 21, 2021

Unresolved incident: Starfish is down.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Completed - The scheduled maintenance has been completed.
Oct 15, 13:59 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 11:01 PDT
Scheduled - Softdocs will be upgrading our document management system (etrieve) to version 2021.2.
Oct 11, 14:58 PDT
Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.