Santa Barbara City College
All Systems Operational

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Banner ? Operational
90 days ago
99.91 % uptime
Today
Banner Jobs ? Operational
90 days ago
100.0 % uptime
Today
Banner ? Operational
90 days ago
99.74 % uptime
Today
Argos Reporting ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Transact & CampusCard System ? Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Main Campus ? Operational
90 days ago
100.0 % uptime
Today
Wake Campus ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus ? Operational
90 days ago
100.0 % uptime
Today
Cosmetology Academy ? Operational
90 days ago
100.0 % uptime
Today
Campus Portal (Pipeline) ? Operational
90 days ago
99.86 % uptime
Today
Campus Telephony ? Operational
90 days ago
99.93 % uptime
Today
Main Campus telephones ? Operational
90 days ago
99.72 % uptime
Today
Wake Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones ? Operational
90 days ago
100.0 % uptime
Today
Remote Phones ? Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) ? Operational
90 days ago
100.0 % uptime
Today
COVID-19 Check-in ? Operational
90 days ago
100.0 % uptime
Today
Google Apps (google.com/appstatus) ? Operational
Google Docs Operational
Google Slides Operational
Google Sheets Operational
Google Drive Operational
Google Hangouts Operational
Gmail Operational
SBCC Internal Applications ? Operational
90 days ago
100.0 % uptime
Today
Softdocs Etrieve ? Operational
90 days ago
100.0 % uptime
Today
Starfish ? Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Infrastructure (VDI) ? Operational
90 days ago
100.0 % uptime
Today
Zoom (status.zoom.us) ? Operational
Zoom Meetings ? Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Internet and inter-campus connectivity network maintenance Oct 6, 2022 23:30 - Oct 7, 2022 06:00 PDT
Southern California Edison will be conducting maintenance for fiber repair that may impact the Internet connections at all campuses (Main, Schott, Wake, Cosmetology), as well as the connections between each campus. A loss of service during the window could occur.
Posted on Sep 29, 2022 - 12:39 PDT
Past Incidents
Oct 2, 2022

No incidents reported today.

Oct 1, 2022
Resolved - Access has been restored. As always, please reach out to the Help Desk if you are still experiencing connectivity issues with Pipeline.
Oct 1, 17:19 PDT
Investigating - We have received reports of intermittent Pipeline access. We are currently looking into these issues, and will update you as soon as we have a solution.
Oct 1, 14:18 PDT
Sep 30, 2022
Resolved - This incident has been resolved.
Sep 30, 10:35 PDT
Update - Frontier is continuing their work to repair the phone lines at the Main campus. We still do not have an estimated time for service restoration. Inbound and outbound calls will likely experience intermittent outages this morning.
Sep 30, 08:36 PDT
Investigating - Our telephone network provider Frontier is working to repair a problem with our telephone lines at the Main campus. Inbound and outbound calls may be impacted while they perform repairs. We do not have an estimated time for restoration of service as of yet.
Sep 29, 14:41 PDT
Sep 29, 2022
Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
Completed - The scheduled maintenance has been completed.
Sep 22, 21:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:02 PDT
Scheduled - We will be performing network maintenance this evening that has the potential to affect the ability to connect to Banner.
Sep 22, 16:15 PDT
Sep 21, 2022

No incidents reported.

Sep 20, 2022
Resolved - The Banner connectivity issues have been resolved. As always, if you are still experiencing connectivity issues with Banner, please reach out to the IT Help Desk.
Sep 20, 13:47 PDT
Investigating - There is currently an issue with Banner that we are actively investigating. More information will be released when we know more. Thank you for your patience while we resolve these issues.
Sep 20, 08:20 PDT
Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.