SBCC IT Status

All Systems Operational

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Uptime over the past 90 days. View historical uptime.

Single Sign On Login Operational

90 days ago

100.0 % uptime

Today

Banner Operational

90 days ago

99.95 % uptime

Today

Banner Jobs Operational

90 days ago

100.0 % uptime

Today

Banner PROD Operational

90 days ago

99.77 % uptime

Today

Argos Reporting Operational

90 days ago

100.0 % uptime

Today

Banner TEST Operational

90 days ago

100.0 % uptime

Today

Banner Workflow Operational

90 days ago

100.0 % uptime

Today

Argos Operational

90 days ago

100.0 % uptime

Today

Blackboard Transact & CampusCard System Operational

90 days ago

100.0 % uptime

Today

Campus Network Connectivity Operational

90 days ago

100.0 % uptime

Today

Cliff Campus Operational

90 days ago

100.0 % uptime

Today

Wake Campus Operational

90 days ago

100.0 % uptime

Today

Schott Campus Operational

90 days ago

100.0 % uptime

Today

Cosmetology Academy Operational

90 days ago

100.0 % uptime

Today

VPN Operational

90 days ago

100.0 % uptime

Today

Campus Portal (MySBCC) Operational

90 days ago

100.0 % uptime

Today

Campus Telephony Operational

90 days ago

100.0 % uptime

Today

Cliff Campus telephones Operational

90 days ago

100.0 % uptime

Today

Wake Campus telephones Operational

90 days ago

100.0 % uptime

Today

Schott Campus telephones Operational

90 days ago

100.0 % uptime

Today

Remote Phones Operational

90 days ago

100.0 % uptime

Today

Canvas (status.instructure.com) Operational

90 days ago

98.93 % uptime

Today

Google Apps (google.com/appstatus) Operational

Google Docs Operational

Google Sheets Operational

Google Drive Operational

Gmail Operational

SBCC Internal Applications Operational

90 days ago

100.0 % uptime

Today

Softdocs Etrieve Operational

90 days ago

100.0 % uptime

Today

Starfish Operational

90 days ago

100.0 % uptime

Today

Virtual Desktop Infrastructure (VDI) Operational

90 days ago

100.0 % uptime

Today

Zoom (status.zoom.us) Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Cloud Recording Operational

Zoom Web Portal Operational

Vendor Provided Applications Operational

90 days ago

100.0 % uptime

Today

Concur Operational

90 days ago

100.0 % uptime

Today

25Live Operational

90 days ago

100.0 % uptime

Today

Single Sign On Operational

90 days ago

100.0 % uptime

Today

Other vendor provided application(s) Operational

SBCC Website (www.sbcc.edu) Operational

90 days ago

100.0 % uptime

Today

SBCC Help Center [Jira] (jira-software.status.atlassian.com) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 12, 2026

No incidents reported today.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

Canvas is not currently available.

Resolved - This incident has been resolved.
May 8, 12:50 PDT

Investigating - Canvas is currently unavailable. Instructure, the vendor, has been notified and is actively investigating the issue. We apologize for the inconvenience and will provide updates as more information becomes available.

For real-time status updates, please visit https://status.instructure.com
May 7, 13:44 PDT

May 7, 2026

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

Planned Maintenance: Softdocs Etrieve Capture Apps

Completed - The scheduled maintenance has been completed.
May 3, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 17:00 PDT

Scheduled - During this time, Capture applications may experience service interruptions. While access may be available in some cases, functionality could be degraded or certain features may not work as expected. This includes:
Virtual Printer
Web Capture
May 1, 13:46 PDT

Banner Critical Updates

Update - The scheduled maintenance has been completed.
May 3, 13:03 PDT

Completed - The scheduled maintenance has been completed.
May 3, 13:00 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 3, 11:06 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 07:00 PDT

Scheduled - Banner an all related services will be offline while we apply outstanding critical updates.
May 1, 12:59 PDT

May 2, 2026

No incidents reported.

May 1, 2026

Banner Outage

Resolved - Banner services experienced an unplanned outage beginning Friday, approximately 7:00 PM. The issue was identified early this morning, and corrective actions have been completed. The Banner database and dependent services are now fully operational.
We appreciate your patience while our teams worked to restore service.
May 1, 19:00 PDT

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

Banner Production Critical Upgrades

Completed - The scheduled maintenance was cancelled.
Apr 28, 22:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 21:00 PDT

Scheduled - Banner Production will undergo critical maintenance from 9:00 PM to 10:00 PM. During this time, all Banner systems - including all Banner Self-Service applications - will be unavailable.
Apr 28, 07:54 PDT

All Systems Operational

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Past Incidents