Monitoring - A temporary fix has been implemented and Banner should now function in all supported browsers.

As a result of this change, users will see:

A pop-up message when accessing Banner
A brief waiting message in the main Banner window
Users will need to close the pop-up tab so the main window goes back to normal.

A visual guide for the workaround is located here:
https://docs.google.com/document/d/1FpPpWnt8M_II3uDWtSjlf90QYiFME5mSTV9WE6Ifz0w/edit?usp=sharing

Jul 31, 2026 - 13:34 PDT
Investigating - We are currently investigating authentication issues when users sign in to Banner.

If you experience login issues, an error after authentication, or are unable to access Banner, please try opening Banner in an Incognito/InPrivate window and signing in again.

Jul 31, 2026 - 09:00 PDT

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Single Sign On Login Operational
Banner Operational
Banner Jobs Operational
Banner PROD Operational
Argos Reporting Operational
Banner TEST Operational
Banner Workflow Operational
Argos Operational
Blackboard Transact & CampusCard System Operational
Campus Network Connectivity Operational
Cliff Campus Operational
Wake Campus Operational
Schott Campus Operational
Cosmetology Academy Operational
VPN Operational
Campus Portal (MySBCC) Operational
Campus Telephony Operational
Cliff Campus telephones Operational
Wake Campus telephones Operational
Schott Campus telephones Operational
Remote Phones Operational
Canvas (status.instructure.com) Operational
Google Apps (google.com/appstatus) Operational
Google Docs Operational
Google Sheets Operational
Google Drive Operational
Gmail Operational
SBCC Internal Applications Operational
Softdocs Etrieve Operational
Starfish Operational
Virtual Desktop Infrastructure (VDI) Operational
Zoom (status.zoom.us) Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications Operational
Concur Operational
25Live Operational
Single Sign On Operational
Other vendor provided application(s) Operational
SBCC Website (www.sbcc.edu) Operational
SBCC Help Center [Jira] (jira-software.status.atlassian.com) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 9, 2026

Resolved - The main issue has been successfully resolved and Argos should be accessible again.

Due to local browser caching, you may continue to see a temporary "Not Secure" warning. If you encounter this message, please try the following steps to refresh your connection:

• Restart your browser: Close all windows of your browser completely and reopen it.
• Clear browsing data: Clear your browser’s cache and cookies.

Thank you for your patience.

Oct 9, 09:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results. Thank you for your patience.
Oct 9, 09:26 PDT
Investigating - Investigating: Argos SSL Certificate Issue

We are aware that some users are encountering an invalid certificate or unsafe warning when accessing Argos. Our team is investigating the issue and working to restore secure access.

We apologize for the inconvenience and will provide updates as more information becomes available.

Oct 9, 09:12 PDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Completed - The scheduled maintenance has been completed.
Sep 29, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 05:00 PDT
Scheduled - Due to a technical issue requiring immediate maintenance, Banner will be unavailable from 5:00 AM to 6:00 AM tomorrow. During this time, all Banner services and related application functionality will be inaccessible.

We apologize for the short notice and any inconvenience this may cause. Updates will be provided if the maintenance window changes or additional information becomes available.

Start: 5:00 AM
End: 6:00 AM

Impact: Banner administrative and self-service applications will be unavailable. Background processing is not expected to be affected.

Reason: Unplanned maintenance to address a technical issue

Thank you for your patience and understanding.

Sep 28, 15:26 PDT

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.