Network outage preventing access to some SBCC websites, VDI and also remote VPN access.

Incident Report for SBCC IT

Resolved

This incident has been resolved.
Posted Feb 04, 2025 - 14:27 PST

Monitoring

It is believed that the network issues users have been experiencing while accessing SBCC websites, VDI and VPN have been resolved. Information Technology will continue to monitor these systems to ensure that the issues have been resolved. If you are still experiencing any problems accessing college wide systems, please contact our IT Support Desk. The contact information for the Support Desk can be found at: https://www.sbcc.edu/it/helpdesk.php
Posted Feb 04, 2025 - 10:57 PST

Identified

Information Technology has identified technical issues with our network that is preventing users from accessing parts of SBCC's website, the Virtual Desktop Infrastructure (VDI) and remote access via our Virtual Private Network (VPN). Technicians are working to resolve the issues. Updates will be posted on the SBCC IT Status page located at: https://status.sbcc.edu

Thank you for your patience!
Posted Feb 04, 2025 - 10:39 PST
This incident affected: Campus Network Connectivity (VPN) and Virtual Desktop Infrastructure (VDI), SBCC Website (www.sbcc.edu).